RE: PHILIPS S/N Warranty Claim 08-21-2023, 05:05 AM
#9
(08-21-2023, 12:03 AM)janedoe14015 Wrote:(08-20-2023, 10:44 PM)cristy Wrote: Depends on country .. Philips is ROD.. so even if you ship an envelope without nothing inside still will workor just go for FTIDV3 is easy.
When I did the toothbrush they did requested to send back to them they just send me a new one.
1 month ago I did Prestige 9000 shaver with FTIDV3 work like a charm
ROD? Looked it up and couldn't find anything about it... still trying to figure out all the acronyms lol
I'm located in Canada, but I've heard FTID doesn't work, for example I've seen mothered say so on the forum and in his blog. Also, for your toothbrush case, they sent you a label and stuff, and you didn't do anything and they still sent it?
Just wanna give my two cents: I'm pretty sure the way they handle things in Canada is different. FTID could work, but I've seen many people having the same experience where they'll send you a label but won't care if you actually send it back or not (advance replacement). I got an advance replacement for the Prestige 9900, DNA'd it & then got another one shipped out. They did also ask me to send the old one back, but that was a couple months ago, they haven't reached out whatsoever.


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