[Boslsziz]

Even if LIT works with some companies, the investigation process can be very long. Probably this is the main reason why refunders do not use that.

I thought so, it will take some time, but I think you have the guarantee to get the money from the shipping company in case it was a package with an insurance.
Which experienceses did you make, how long does it take to get the money?

Do you maybe have experience how long it takes in Germany or in general with DHL?