[yeyeye]

Yeah they tried refer me to amazon but I gave excuses and stated they have manufactured the product so they should take responsibility of any accidents occuring. It took 3 email which is very fast compared to the usual 10+ or so.

Absolutely, you adapted well just sometimes companies have 0 leniency on problems like these or it will take you bothering them forever for them to budge so its best in the future to always provide a fake pop past the 30 days and you'll almost "trap" them into a corner of them not being able to question anything and it turns in to a easy 1-2 message instant success as long as you've provided all info they'll want to inquiry.