[HEIS]

So now I have scanned and sent the PR to the email I got from amazon detailing the PR requirements. They emailed me back saying they tried to contact the police station to confirm the report but the station didn't answer. I also called amazon and did the chat twice and all three times they say the station didnt answer and they want me to check back again at a later time. Obviously the police station answers the phone 24/7 so its total bullshit on amazons part. How am I supposed to get them to confirm my PR? Do I really need to give them step by step instructions how to get to an operator on the police station number? Maybe I just give them the cops direct number? So annoying

Yes they are, ask them to try harder or to escalate this issue since you find it's weird that the station wouldn't pick up and you wish for a supervisor to verify this . They usually ask for the direct number to the cop who was assigned to your case and for obvious reasons they want that number to be visible on the PR instead you sending it to them separately.