RE: City perfume 07-07-2023, 03:28 AM
#4
(07-07-2023, 02:54 AM)condariano Wrote:(07-07-2023, 02:50 AM)Jhxxhdudjshd Wrote:So how would they believe that it smashed upon delivery?(07-07-2023, 12:54 AM)condariano Wrote: I reside in Australia and have ordered spicebomb extreme. I was planning on doing broken bottle method as the TOS states that “ If item has been broken during delivery, please keep all packaging, including the packaging it was sent it. City Perfume will require images of the broken item and the relevant packaging. City Perfume may require you to take the entirety of the parcel, including what it was sent and wrapped in, to a post office for further inspection.” I already have have the MUB perfume refill tool on hand and a spare bottle to relocate the cologne with, show do you think I should smash the bottle so that it looks believable?
(I want to keep the bottle as I could use it for another SE)
Spicebomb bottles are borderline impossible to smash which is ironic since it's a grenade shaped bottle. I think I managed to smash it by putting it in a bag and swinging it at a sharp rock pretty hard until it broke. It broke into a lot of pieces but it really doesn't matter how it looks, as long as it is broken the customer service should accept it and give you your refund.
Holy its definitely not smashing through the package they gave it in! There was 3 layers of bubble wrap and theres no way theyd believe it could be smashed through all of that! What do you guys suggest?
Yep, it's not very believable especially with all the packaging bottles usually come in, but what can they say? They can't prove it wasn't broken in shipment so they have no choice but to refund you. I've done quite a few smashed bottles, although I am in the UK, but I've never received push back. I don't think the reps are really studying the bottle and thinking how likely the bottle could be smashed during shipment, they just refund you.




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