RE: Rug Doctor SE 07-03-2023, 01:38 AM
#7
(02-05-2023, 10:10 AM)mothered Wrote:(02-05-2023, 04:24 AM)SippinHg Wrote: Got it. Much appreciated.You're most welcome.
As usual, please keep us Informed of all developments.
Sorry in advance if this is considered gravedigging, just wanted to let y'all know how this turned out.
After missing the return window for The rug Doctor, my life underwent a lengthy turbulent period, over the course of which I had completely forgotten about returning the rental.
After maybe 3 months(ish), have passed, I received a text message from the company threatening legal proceedings if the unit was not returned to the retailer from which it was rented. I did not reply to the text but did return the unit prior to the end of their ultimatum.
Armed with my doctor's note from that time period imdicating respiratory issues (potentially due to cleaning the carpet), the friendly retail worker refunded the rental charges, including the massive late fee that I would have otherwise been charged upon returning it "simply late"
Thanks again for your help @mothered

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