[Wreck_C]

Hi guys,

Just woke up to the same situation as one of you above. Not a great start to my day.

Did a chargeback for an iPhone 14 pro -£1.2k, approved by my bank, dispute refund was issued a couple days after. Now, sadly, Amazon is denying receiving the parcel, Tracking shows as failed pick up from my house (as that's the only way to return 'high value items' to Amazon these days), I have the confirmation of pick up but due to what the tracking says, I have lost the case.

All the relevant information was passed onto my bank when I initiated the CB. What are my options, here? If I was to take out all my funds from the bank, what would happen? Would they chase me for this money?

Many thanks for any input.

---

When i say chargeback failed i mean i received the value. but after 4-5 weeks the credit card provided refused my reasons and charged the value again.

I already tried emailing UPS, they sent a different proof of delivery but say i cannot start a dispute because a lot of time have passed.

I started an ODR but I am not confident on it.

Calling Amazon never helps.

Hello,

Can you let me know what happened after, please. I'm in the exact situation, as outlined above. Just looking to see what options are available to me.

Did you actually return the item, even if it is picked up they usually send a confirmation to email etc. f you still have the item well take the L.


Nothing you can really do if you lost the charge back because the bank will just put your balance in the negative. The bank is on your side but it's tough to win if you can't show proof of return.