[cannyvalley]

Update: After much hassel, I finally got a response to my PR submission:

I submitted an actual PR, with my real info. What now? I'm thinking that a phone call might be worth a try, but I don't imagine it'll get me anywhere.
Is this a case where I should request a chargeback from my bank?

Okay, update time:
I filed a chargeback request with my bank. While waiting for that, I called Samsung several more times. Eventually Samsung caved, and approved my refund. They were stubborn, but persistence paid off.
Previous Samsung SE w/ Boxing method was unbelievably easy.

Thanks all for your guidance!

Congrats, yea they are hell when it comes to DNA/EB. Even after a PR they still tell you they won't be refunding.

btw your previous boxing, was the IMEI blocked? I am guessing it wasn't since it was 'returned". A friend had their phone imei blocked after a charge back.

It's been over 2 months of using the boxed one, and still not blocked!
I'm hoping this one isn't blocked either bc I had planned to sell it.