[JoeBarbaro]

I recommend wrong item received method.

Also to see if the above user is correct or not, please tell me what options you have when requesting a return label.

That extra €1000 order will help but only to a certain extent. I had an account with £10,000 spent legitimately in one year and amazon gave me trouble, yet i hear successful stories of high value refunds on fairly new accounts.

Wrong item is not possible because this order was made on .co.uk and delivered to Germany. That means my Wrong item had to be from .co.uk as well.