[aelizia]

Could refund in store or just send them back and see what happens

Think what they’re getting at is How are you supposed to refund w/o the box

Just use another box or plastic bag?? You don't need to return them in the exact same box they were shipped in.

Sorry am I missing something? When they say they’re collecting the box, are they not in about the delivery box + the box the item was supposed to be In? They going to accept a return of some sunglasses in a plastic bag??