[AlreadyRRich]

I can't find any information, but I'm pretty sure this is too heavy to EB. I will weigh it once I recieve it. I heard of another method, which consists of saying the toothbrush does not charge, and that you disposed of the item, could you think of any other methods? If not, thanks anyway.

Yeah I think it'll be too heavy. Best bet is to DNA.

Somebody did DNA and they said this, 'I received the item and I sent them a message saying I didn't receive it. They told me to contact the shipping company.', which pretty much means it is unsuccessful, I think exploded battery/not charging will work.

Well that confirms that Philips doesn't take responsibility of lost packages. Go ahead with faulty product, get ready to box / ftid them, I heard they are insistant on getting damaged products back prior to issue replacements / refunds.