RE: Airpods Pro 2 EB / JBHiFi 05-03-2023, 05:47 PM
#5
(05-03-2023, 12:08 PM)mothered Wrote:(05-03-2023, 03:34 AM)americanpsycho Wrote: Mini update, the manager at the JB that delivered my order emailed me asking me to come in for a replacement. How can I twist this to get a refund?Say that you've just received the same product as a gift, hence would prefer a refund.
Kind of unsure how I would word such a response. I told them originally that I bought the airpods as a gift for a family member so I wanted it sorted urgently. So, should I say that I’ve already gone into a physical store (such as Apple) and bought a new pair so the replacement is unnecessary? My main fear is the manager seeing a refund over a replacement as suspicious and denying it.

![[+]](https://sinister.li/images/modern/collapse_collapsed.png)