[Jhxxhdudjshd]

You can contact them the same night it arrived asking where your order is. They may send you the delivery picture but say you don't recognize it and they should ref you.

Any update?

You must have been very lucky as they have initiated a case specialist to investigate (5days) :/

Dont worry, I also got an email saying a case specialist was assigned to my case. It didn't say anything about 5 days though.

---

I recieved a call, they said they started a carrier investigation and I need to file a police complaint, should I?

Ask them why you need a police report. The delivery company not successfully delivering your package is not a police matter and the police might not even give you a case number. If they are adamant on the report, you can do one.

UPDATE: Woke up to an email saying it was lost in delivery after a career investigation, I didn’t need to submit anything, success, thank you for your help bro I appreciate it! Offered a replacement or refnd.

Nice going bro. Told you it was easy 😁