RE: Ask me anything about SE!! 04-26-2023, 05:07 PM
#1,051
Hello, I need help with Zalando DNA. I wrote to them that my package didn't arrive, and they told me that the shipping company had delivered it and sent me a proof with a signature (not mine). What should I do next? Should I say that I received the item but it's missing some items (because Zalando and Itella, the shipping company, have written different parcel weights (the difference is 450g.))?

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