[Geoff]

Truth be told.

Well said. Very rarely will you need to admit defeat. You persist long enough it will most likely work in the end. In regards to EB, I believe you should be targeting to be under the 120g limit yet I do not think that is fixed totally as you can target specific retailers that are particularly relaxed with such terrible reps in such a way. Many clothing companies with PEB fail to assess it fully.

If one response from the company makes you think its a loss then SE aint for ya buddy!

Very true!  Some "se'rs" fold like lawn like chairs when some front line rep says "Claim denied."  All a "denied claim" does to me is make me push the reps even harder, and make them regret ever trying to play me with their bs.

Un what ways do you push them harder if I may ask