[EquitableEngineer]

Exactly what happened to me a month ago. Argued and argued with them that it dna, they just kept closing my complaint and offered no help. Eventually told them I found it and returned it to the same uk place as you then on to Prague. Refund just hit the bank yesterday

They are indeed a stubborn lot! So you did a legitimate return then ? and didn't manage to SE them ?

Yea eventually told them I found the delivery at someone house. I was getting nowhere with them. Genuine return in the end up

Diligent bastards