[ChanneledMs]

I do have to say it was extremely easy to PEB the AirPods PRO 2 on Amazon, it most likely helped that I had legit orders before & was a prime member. It was simple, not instant of course.
But I do admit I tried through the instant chat with live agent, but he started saying things about how this(me claiming only AirPods missing) was crazy, and why I was suddenly having thefts.
I started to notice he may have had bad experience with a refunders cause I got a gut feeling and when he said it was crazy, I immediately called Amazon Support.
I left the browser that the live chat was on and was quickly on the phone with a female agent. It was quick and less than 3 minutes. She let me know she was sorry for my loss as she knows I was excited for them, offers replacement or refund. I took the refund. Received $250 back on my account within the next day.


Note: the gentleman on the chat was getting impatient waiting for my answer and I happily shut the chat down knowing my SE was accomplished. It was the most expensive item I’ve SE’d to date so I was ecstatic.