[SoraMoneyG]

Noi, i didnt get a single email from the first investigation justifying anything. Neither from the second investigation. And neither now when she was supposed to ask for an approval. And i was told many times i would get updates regarding my case but no emails. Only new nike shoes emails.

Have you been repeatedly contacted her to follow up your claim?

No i cant, asked to talk with a different agent but the agent told me he cant pass me forward to a previouse agent.
Was told if i wanted to start a dispute to contact the carrier, i said "Nike should be the one starting the claim with the carrier since its nike automated system wich chooses randomly wich carrier each customer will get, it should not be the customer the one having to contact the carrier and start claims when they bought with a big and trusted company such as nike."
She said only the recipient can start claims with the carrier.
And basically said i wont be getting a refund from nike side but only from the carrier if i contacted them. Looks like this is a lost case, since i lost angel claire who was gonna ask personally. I still dont feel like giving up tho. U got any ideas?