[mothered]

Not specified. Didn’t ask for any further evidence, just denied it.

Not good enough.

They cannot decline a claim without reason. Tell them to justify their decision.

What do you think they best next move would be ? Attempt a legit return, not sure it it’s be linked. Chargeback or suck up the loss.

I don't know the events of your SE that led to the claim being declined, so It'll be premature to advise on the best course of action.