[KettyKevin500]

Sephora seems to be denying claims recently even with legitimate photos.

They've been requesting video evidence even after providing photos.

What exactly did you experience/come across as the reason for claims being declined?

Not specified. Didn’t ask for any further evidence, just denied it.

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Sephora seems to be denying claims recently even with legitimate photos.

They've been requesting video evidence even after providing photos.

What exactly did you experience/come across as the reason for claims being declined?

What do you think they best next move would be ? Attempt a legit return, not sure it it’s be linked. Chargeback or suck up the loss.