[Rare Justice Emperor]

from your words i understand that my item must have a warranty some where which is totally make sense as it's a brand new monitor , which leads to the following question :
how should i use the manufacturer's warranty to force the return ?

Contact the manufacturer directly and tell them about the defect, then say that Amazon Is refusing to accept your claim for a product that's well and truly covered by warranty.

There's no question that your monitor can be replaced/repaired, so don't allow the Idiocy of Amazon to tell you otherwise. The manufacturer will suggest the best course of action.

after applying some requests from the manufacture customer service "ASUS" a conclusion was made it's indeed a malfunction which caused by unknown circumstances maybe duo to the bad delivery that might have caused an internal damage , i was pleased as i thought i'll have to return the item to "ASUS" itself but unfortunately i was told to return the item immediately from where it came from especially after knowing it was sold by a seller on amazon as such damage might be caused from the place where the product was delivered from as they are not responsible of these kind's of internal damages if it's not delivered directly from them .

should i use this when contacting amazon customer service ? i'm afraid to get the same brain dead responses without saying something solid and expressive .
what should i say exactly ?