[GeoSvpte]

Right! I think with the right steps this will work, I will update here any results, thank you mothered, and the others!

I think a good idea also is that the wrong product should weight less than the se d item, due to the fact that if a return is wanted, you can add weight on the package with the wir but if it weights more you cant cut weight i think

Agreed.

A lighter wrong Item allows you to adjust the weight accordingly, but be sure It's not too much of a variance In weight

Or is a must that the wrong product should be ordered after the correct one?

No, It makes no difference If It's before or after.

But in this scenario it would make my se more unrealistically because as a customer if this would happen you wouldnt hesitate 10 minutes to contact them, but a day or 2?

Not everyone opens their packages the moment they're received.

Moreover, a little while after the package was delivered, you received an emergency call therefore was away from home for x-amount of days. There are countless excuses to use.