[70sGentleman]

I called them again and asked the status they told me I would be issued a refund in 5-7 days and got an email confirming this.

Given that was the last point of contact, It confirms the refund.

Enjoy.

Thanks for your help along the way and cheers to this being the start of a great SE’ing career.

You're most welcome.

is it normal when nike aproves ur refund but wont send u an email confirming the refund?
I had an ongoing invistigation and opened chat saying i really needed the money back
The guy said the investigation said ur would be getting your refund
U will see it in 2-9 days after ur bank aproves.
Been 2h aint get a confirmation email about the ref
I checked and its the right email everything is right

I had the same with adidas, the email takes some time to come but if you have a screenshot of what the rep said then you are good to go.