RE: DNA WD SSD 03-16-2023, 11:03 AM
#4
So, I contacted the support again and they told me that they have started the investigation with UPS and I will have to wait at least 10 days for the results of the investigation. Let's hope for the best!
***UPDATE***
Received an email and this is what they said:
"Thank you for your patience. My name is Hermione, I am a Senior Advisor and will be your future point of contact for your case.
I have initiated a UPS investigation on your behalf regarding the status of your order ******. UPS may take up to 10 business days to provide a solution, so I would kindly ask for your patience while they work to track the exact whereabouts of your packages.
Should you require further assistance, please reply to this email. As soon as I have an update from UPS, you will be informed immediately."
@mothered
What do you think?
***UPDATE***
Received an email and this is what they said:
"Thank you for your patience. My name is Hermione, I am a Senior Advisor and will be your future point of contact for your case.
I have initiated a UPS investigation on your behalf regarding the status of your order ******. UPS may take up to 10 business days to provide a solution, so I would kindly ask for your patience while they work to track the exact whereabouts of your packages.
Should you require further assistance, please reply to this email. As soon as I have an update from UPS, you will be informed immediately."
@mothered
What do you think?
(This post was last modified: 03-16-2023, 05:03 PM by 70sGentleman.
Edit Reason: Update
)
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