[mothered]

I tried to se and got this reply:

i have taken a look at your order, it shows delivered and placed in to a locker where you would have a key to access or a pin. Since the order shows delivered we can not refund and or reship the items. you can contact you bank to see if they can assist with not receiving your items .

What can I do

Did you try to DNA it from a locker?

I was going to ask the same question.

If It Is the case, under the circumstances of the delivery, I don't know why the OP would opt for the DNA.