[Rare Justice Emperor]

So i bought a samsung tablet off amazon.de (weight 880g) and i tried to do Battery Leaking method (not fan of DNA). Contacted support told them upon opening its leaking, my child burnt his hand as it spilled everywhere, screen is cracked, and it got disposed. They told me that they'll contact higher team. After 3h received email from cs-reply. They were sorry and told me to return item, but previously i told them it was diposed. How to proceed next? Keep saying it was disposed due to being hazardous? fresh acc btw

people need to understand we are in 2023 and there is clearly something called "RMA" which is an essential part of the returning process you cant simply go and say
"hey i just disposed your item that i just bought so give me back my money" ... however try sending an email and repeat this exactly "duo to such a horrible accident that effected your own son a severe damage you had no choice except to dispose the item and you weren't aware of such a request "