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Backmarket, threatening to block laptop filter_list
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RE: Backmarket, threatening to block laptop #10
(03-02-2023, 11:43 PM)siro_fr Wrote:
(03-02-2023, 11:12 PM)artdealer Wrote:
(03-02-2023, 02:15 AM)mothered Wrote: Please provide their full reply, omitting sensitive details.
Thanks for contacting Back Market. This is Valentina from Customer Care, and I hope this message finds you well!  I’m so sorry to hear that you haven’t received your order yet and that it didn't require signature. Since the tracking information shows that the delivery was successful, I'll request an investigation from the seller.  Often when this happens, the order was delivered to a neighbor, or someone else at your address such as a family member, roommate, co-worker, or receptionist. Could you check if this is the case?  Please note, that the seller will block the device you ordered so that it will be useless to anyone who might have taken it. However, it can take several days to unlock the device. So, I would strongly recommend that you check with anyone close to you to save yourself the trouble if it’s then found.

(03-01-2023, 11:37 PM)siro_fr Wrote: DNA they just left it in front of my door

I think they're just empty threats tbh

which SE are you using ?

(03-02-2023, 06:29 PM)sv1234 Wrote: Unless they activated Absolute Security (which costs a f-ton of money) or it's an Apple Laptop then they can't do shit. Look in the BIOS and see if Absolute is active. Also, format the PC and reinstall windows. After you do that, they can't track or disable the laptop in any way.

its a Mac so I don't know about that

Keeps us updated!

(03-02-2023, 11:12 PM)artdealer Wrote:
(03-02-2023, 02:15 AM)mothered Wrote: Please provide their full reply, omitting sensitive details.
Thanks for contacting Back Market. This is Valentina from Customer Care, and I hope this message finds you well!  I’m so sorry to hear that you haven’t received your order yet and that it didn't require signature. Since the tracking information shows that the delivery was successful, I'll request an investigation from the seller.  Often when this happens, the order was delivered to a neighbor, or someone else at your address such as a family member, roommate, co-worker, or receptionist. Could you check if this is the case?  Please note, that the seller will block the device you ordered so that it will be useless to anyone who might have taken it. However, it can take several days to unlock the device. So, I would strongly recommend that you check with anyone close to you to save yourself the trouble if it’s then found.

(03-01-2023, 11:37 PM)siro_fr Wrote: DNA they just left it in front of my door

I think they're just empty threats tbh

which SE are you using ?

(03-02-2023, 06:29 PM)sv1234 Wrote: Unless they activated Absolute Security (which costs a f-ton of money) or it's an Apple Laptop then they can't do shit. Look in the BIOS and see if Absolute is active. Also, format the PC and reinstall windows. After you do that, they can't track or disable the laptop in any way.

its a Mac so I don't know about that

Keeps us updated!


update, I'm typing on the same Mac I just SEd right now with no issues, like mothered said nonsense I realized there was no way they could brick it so right now Im getting a replacement and possibly a refund if I attempt a FTID Smile)) Smile Smile Smile Smile

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RE: Backmarket, threatening to block laptop - by artdealer - 03-03-2023, 02:15 AM