[Blazealways]

Just figured I would post my experience here with Logitech.
I searched “G pro X superlight” on Facebook marketplace and found somebody that posted a bunch of photos holding the mouse and even a photo of the serial number under the  puck.

I messaged Logitech on Twitter explaining that I’ve had an issue with the scroll wheel and have tried any fix possible, no success. They transferred it to an email where they asked for a receipt.
I told the rep that it was a gift last Christmas and just assumed the serial number would be enough, but if not that’s okay. I was super nice to him.

The next reply I got was them approving my claim and asking for my shipping address, then the next day I got a tracking number with UPS.

It was almost too easy.. I’ve read about people being asked for videos of the mouse with their name on a piece of paper…they didn’t ask for any of that from me.

didnt tehy ask for a video ??  i have tried like 2 times and they always deny  my denial letter and the recipt any suggestion on which  companys recipt should i use i live in portugal ??

Homie I literally said that they didn’t ask for a video in my post