[greeneggsandespress0]

This Is a step-by-step process, hence depending on their replies, other alternatives may be available.

I've been on the phone to several reps, and been on live chat many times. They completely refuse to budge and keep telling me the same response over and over. I've tried explaining that a PR has no relevance as it wasn't theft related but they keep telling me it's needed to move forward after the investigation was denied. I feel like I should just take the L on this one and move on

You might have mentioned it, but why not do the PR?

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Correct, it went fairly well with Amazon a month or so ago so I decided to give it another go to see how Curry's deal with situations like this

The EB/missing Item method has a high success rate with Apple Watches.

You shouldn't experience any major complications with Currys.

Do you think EB works for Walmart in the US? or do you think DNA would work better?