RE: Quest 2/Pro questions 02-24-2023, 12:58 AM
#104
Im about to send a message to let them know my disappointment that each time i get a new rep and thus a different answer. The last rep I got I was told « do you want more info on the investigation? » and I replied yes of course, as i’m the first concerned in this incident I want all the information possible therefore i can build up my own « file » for further research on my own (aka i’ll contact police etc). Then another rep answered me « sorry we can’t give you more info, contact local authorities. So each time (it’s been 1 month) i have a new rep that tells me différent shit. So i m about to send them a big message saying that their customer service is poor and ridiculous and I won’t let it go, i’ll contact police and then file you a police report and everything needed, but also (very important) I’ll say how they dare telling me that there is a proof of delivery. Guess what is the pod? A link to UPS tracking where it states « delivered » and the weight of the package (really haha?). So i’ll tell them their pof is worthless and i won’t take it as long as they don’t provide a real one (a photo for ie). Of course I’ll stay polite and formal, but you know my mean, I’ll be be the fed up customer which is done of it. Tell me what you guys are you thinking. Btw, this is my real ID on this SE, but unlike some tricky refunds, i just claimed an empty box like most of us here and as long as i they don’t have real proof im like they can’t do shit about bothering me.
(This post was last modified: 02-24-2023, 01:03 AM by yahen35988.)




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