[x03aec137]

They have replied,

"Hope this email finds you well.
We need the product for investigation."

I already said that I would be glad to send it more than once.... My question is will I be refunded before the package arrives?

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They have already replied again,

"Regarding the reimburse, we can only reimburse after the analyzation/investigation of the gillettes.
I will arrange a packet to be sent to you so you can send the gillette to us."

They also want to contact me.

How should I proceed?

they told me this
Dear. Mr Luis

I hope this emails finds you well.

Thanks for you promptly response.

We need the product for investigation.

I am glad, i got my money without investigation from Gilette 😁

Glad it worked for you! Would you mind sharing your strategy please?