[Mong500n]

For anyone interested from the UK. (may work elsewhere)

I have claimed an empty box through Sunglasses Hut, their customer care team have picked it up and asked for proof of ID with signature, photo of the empty box, photo of delivery note and to hold onto any packing for 10 days as the courier may come and grab it, then finally whether I would want a refund or replacement pertaining to whether the box was empty or not. I will update here as it progresses.