[DAMESIKURVA]

Hello!

I recently received my package and today I called Apple customer service to claim that my box did not have the iPhone, but only the cable and some info papers.
They sent me an email asking me for a PR and some photos which will be easy, but I have no idea how PR works. How do I file one and won't they find out about
my real name and address if I provide them with one? I would be really happy to get any kind of help possible! I have also tell the rep to get me a replacement so
it's not that suspicious as well.