[mothered]

The unauthorized approach failed and I got customer service to return me to "Item not described".

I'm very surprised your claim has gone back to SNAD after an unauthorized transaction failed attempt.

If I'm prompted to return these items, will an empty box shipped to the same zip code in the area work? Or will the package have to be the same weight as what I received?

Packages are weighed on consignment, hence you'd need to match the return with the original purchase.