[ruonis55]

I received only one box for both items but they were in two different bags inside this one so I don’t know if it can do something

If you're Intending to SE both Items, DNA It.

But be sure they're liable for lost shipments.

The problem is that I had a OTP and that’s why I would have liked to try a Partial

From what courier did you get the items? You also mentioned FTID, they have an automatic return prepaid label system were they give you a prepaid label?