RE: LEVIS: DNA? 02-10-2023, 07:15 PM
#17
(02-10-2023, 03:16 PM)mothered Wrote:QUICK UPDATE(02-10-2023, 02:38 PM)izzy777 Wrote: Thats weird, when TOS say something and then they do the opposite.You've got the upper hand.
They cannot act against their very own TOS.
After I got my Levis packages delivered, I contacted live chat and talked to a really weird agent. I told the agent that there was 2 pieces missing from my total order, which was delivered in 4 packages. The agent then told me that they can see want they pack and have proof of everything (my order was fullfilled in multiple Levis stores across the country, so I guess they have cctv there). Then I was told that I had to write an e-mail about the occurred, because they need that in e-mail. I dont know what to do now, probably just legit return... I did not write any e-mail yet.


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