[mothered]

Sometimes I find hard to have a concrete answer on their website, is there any other way to confirm that? for exemple, I can call them asking them if they are liable for that, because, I never ordered on-line and I am afraid of getting scammed bla bla bla

Yes, something to that effect will suffice.

You can simply say that the Item Is a gift and you cannot afford to lose money on It If It doesn't arrive. Of course, make the enquiry as another person.