[mothered]

The door number is not visible. The flarmate’s legs are visible, not the face . The picture is of the parcel outside the door, the door open with the legs of flatmate .

Thanks.

Are there any distinct markings that can conclusively Identify the house as yours In the photo?

No

Then their photographic evidence Is useless - It cannot conclude It's your home In the photo.

Request a re-escalation on the grounds that their photos are Inconclusive for the above reason.