[mothered]

Understood, it is not as robust as dry ice method. But when it comes to claims, isn’t it same analogy as a stolen item during transit? Dry ice (missing item) v/s Book (replaced item)

The analogy Is similar, but dry Ice gives the Impression that someone quickly stole the Item and left - which any thief will logically do.

The replacement of books Is a little hard to justify. Who has books on hand In transit matching the weight of the product, In anticipation to replace It when they have no Idea beforehand of Its actual weight?

I know doing SE to push for replacement is a stretch, but I guess worth a try.

It's certainly worth a try.

Please keep us updated.