[Darkcore]

Thank you for contacting Apple about the issue with your recent delivery of order . As part of our follow-up, please reply to this email with the requested photos below:
The shipping box, all sides, including the shipping label and packing tape.
The product you received, as well as the retail box and the serial number.
If the product is damaged or missing, photos showing the damaged area or inside the empty retail and shipping box.
You may include additional photos to explain the issue if necessary. The more information we have, the sooner we can resolve this issue.

I’ll go with the MEB method hopefully it works will update u