RE: Nordstrom DNA Refund 02-06-2023, 05:43 AM
#17
(02-05-2023, 10:55 AM)Kooddafl Wrote:(01-16-2023, 06:05 PM)SteezyDubz Wrote:How'd it go?(01-16-2023, 10:07 AM)mothered Wrote: Nice, good luck.
Will you be DNA'ing It?
yes, placed it yesterday. will keep the thread updated.
(01-16-2023, 11:04 AM)kyungchul Wrote: It seems to be very "case by case" with Nordstrom, and almost seems like it's purely up to luck - I have never been denied a refund from Nordstrom using DNA, and I have refunded 10 separate orders with them successfully, all in the pretty high dollar range - minimum $800, maximum close to $2k.
But I've seen people in groups I'm in fail on $300/single item.
On one hand, I could attribute this to the fact that I have a good amount of experience refunding, handle myself professionally in a live chat, etc. but I don't know what the other people are saying that causes them to fail, so I don't want to pretend it's because I'm doing anything "right" while others are doing something "wrong." It really could just be luck.
I will say, I've successfully refunded Nordstrom orders sent via OnTrac, USPS, FedEx, and UPS - and have DNA'd multiple items shipped via separate carrier all in the same order - so I don't believe that the outcome is necessarily tied to what carrier you get. Seems like it has to be other factors.
I would say it's worth trying - they have a great return policy, so you've got time to press them if at first you fail. I personally have had great success refunding them, and hopefully will continue to do so, and I hope the same for you!
thanks for the feedback, i went low to play it safe this one.
success, i got denied a couple times before they gave in tho. I was very professional with my words.
Telling the truth is crazy in a world full of lies.



![[+]](https://sinister.li/images/modern/collapse_collapsed.png)