[adidas128]

They won't, as far as I experienced. I recently did a Return FTID, in the DHL website there is no mention of what weight is the package, so didn't have trouble sending it and getting a refund. If you see that this chatting with reps don't go anywhere, you should do it or else you can say goodbye to your 1500 euro, or do a chargeback.

FTID is interesting but I don't understand the logic behind it. So you just print out their label and send back an empty box, or filled with something? Won't they say "hey you sent back something different, not the thing you were suppose to be returning"?

Empty envelope with an ad inside or something similar to be just thrown out, you need that it would say Delivered in the tracking, that's it. They would say that if you don't edit the label correctly, you have to delete all the information about you, and they won't find out from who the envelope is.

How do you edit the label correctly? Any detailed information about this?