[SteezyDubz]

Mine was different because I had already reached out to lasership before nordstrom, so the carrier investigation was completed first which quickly gave nordstrom their answer and the conclusion ground to grant a refund, seeing as it was just dropped at my door. No worries though, I'd say just wait and you'll be there too. Keep updates.

They denied me the refund. Claimed once it is marked delivered they fulfilled their part. I contacted Nordstrom before laser ship. Sent an email to laser ship today after i got denied, currently waiting on a reply. crazy part is the package was not dropped off at my door, but elsewhere in my area. ND also said they are willing to work with police if i choose to open an investigation, but I don't want to do that. Hopefully Laser ship saves this. Any tips or advice? I can dispute on pay pal but i wanted to save that for something bigger.

Did the delivery research team email you after you contacted customer service, or were you denied upfront?

I chatted on live chat first, a day later the research delivery team emailed me denying the refund. I am waiting for laser ship to reply back now.