[vcwerkl vkwemowver]

'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'

They've stated they can't do much, but escalated It to senior management. Try and work that out.

It sounds like some garbage Amazon will come up with.

is that a good sign or they just saying that so i go away?

It's a good sign, for the reason that you now have another person to demand justification/evidence pertaining to their message below.

photo evidence as you can see is of a person with the door open accepting the goods.

apologies, i should have stated it clearer

the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'

I know which one is his manager too now as I asked his name so I can keep replying to these emails asking for the managers name

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'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'

They've stated they can't do much, but escalated It to senior management. Try and work that out.

It sounds like some garbage Amazon will come up with.

is that a good sign or they just saying that so i go away?

It's a good sign, for the reason that you now have another person to demand justification/evidence pertaining to their message below.

photo evidence as you can see is of a person with the door open accepting the goods.

apologies, i should have stated it clearer

the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'

I know which one is his manager too now as I asked his name so I can keep replying to these emails asking for the managers name

The superviser not manager replied saying
'
I'm afraid we're unable to provide any further assistance.

Your only option is to raise a dispute with PayPal.
Kind Regards,'

im j gunna ask for the manager