[razmataz]

Yes those chats usually connect with a rep that is available at that time. Calling would definitely work with getting in contact with another rep.

Hopefully the other rep won't refer to previous communication logs.

@mothered would you recommend I don't be greedy and just go for the coat on it's own?

Also, if I use student discount on my order would that have any potential impact on my SE? (would be my friends code, I'm not a student)