Issue with DNA 01-14-2023, 02:03 PM
#1
Howdy all,
I have a problem with one order where I claimed DNA. The webshop claims the order was delivered correctly as tracking says it does and the delivery man confirms it and GPS says it does.
Now I responded by saying that the tracking or gps doesn’t automatically confirm that the package was delivered to me in person, yet they just responded with basically the same answer as in their first e-mail.
What can I do, the items are pretty expensive (total of around 1000-1500$), and I really want to keep one of the items, so returning is not my first go to option and I also feel like there is still options possible such as demanding an appeal or asking for the supervisor?
Let me know what you guys think
I have a problem with one order where I claimed DNA. The webshop claims the order was delivered correctly as tracking says it does and the delivery man confirms it and GPS says it does.
Now I responded by saying that the tracking or gps doesn’t automatically confirm that the package was delivered to me in person, yet they just responded with basically the same answer as in their first e-mail.
What can I do, the items are pretty expensive (total of around 1000-1500$), and I really want to keep one of the items, so returning is not my first go to option and I also feel like there is still options possible such as demanding an appeal or asking for the supervisor?
Let me know what you guys think
![[+]](https://sinister.li/images/modern/collapse_collapsed.png)
