[vcwerkl vkwemowver]

will do, one question though I am starting to become a little cautious as they start to talk about local authorities, I understand the brother excuse, but is there much trouble I can get into? Bearing in mind its only 400gbp?

It's a pretty standard response.

There's no cause for concern.

one more thing I did not realise until now, the photo has a little bit of my letterbox on the door (the ones on the door, not a seperate, the little flap ones' it is black I dont believe there is any other on the street that is black. I dont believe it is a big issue at all, but could you confirm this for me?

That's not part of their Investigation, so disregard It.

You need to focus on requesting evidence as per below:

photo evidence as you can see is of a person with the door open accepting the goods.

Will do, im sending what you told me to say

'This does not show proof of ' photo evidence as you can see is of a person with the door open accepting the goods. '

As per your statement in the email, you must clearly show the person receiving the goods.'