[Selmavw]

YO guys, rep send me mail with actions that they do to assign refund and ticket by mistake. Hahah
https://prnt.sc/0_eX0wMSbfRY
action: Check your device's activation status and submit to level 2 for a refund.

What ? All i am seeing there is a screenshot of a login page

Rep also send link with ticket, ofc I don't have ACC withpermissions to log in.
mail:
Hey -,


Problem:

The customer received the order with an empty box.
Action taken:

An email has been sent asking for your order number, the email address associated with your order, and a photo of the shipping label (also an empty box).
The following actions:

Check your device's activation status and submit to level 2 for a refund.
Source:
https://tickets.oculusvr.com/hc/en-us/articles/(your order number)--Tier-2-Empty-Box-Warehouse-Issue-Scenarios

Important information:

Order number: -----------
Email address: -------------

Attached are photos of the shipping label and empty box
---

Wow insane how they send this to a SE'er by accident.