[mofati]

It was shipped via DHL and left in a safe place

Did DHL choose the safe place via their own volition?

no signature required.

Perfect.

They send you the usual "Your DHL Express shipment with waybill number ### from CHIPOLO D.O.O. is scheduled for delivery TODAY .

To authorise delivery without signature, or for other delivery options, click here."

It was some time ago, so perhaps I authorised it to not have to be signed for. Regardless, Chipolo still accepted the DNA claim.

Oh the irony of claiming missing goods while the goods are literal tracking devices to trace missing goods

Haha.

Did you contacted them via email, support ticket, chat or other?