[coreymcalinson]

How did the EB process go with a MacBook? Did the reps not cross reference the weight of the parcel and bring it up or did they easily just cave in?

it was by far the longest refund I've done - just under a month - I think as soon as a Police report is done they should refund you HOWEVER after it was done they said I now need to wait 50 days from delivery till they would refund me, I accepted at first but then 20 days in said F this, went on live chat spoke to rep, they couldn't do anything so I asked to be escalated, soon as I was escalated it was refunded, for next time ill ask for it to be escalated immediately